{"id":254,"date":"2024-04-05T20:48:46","date_gmt":"2024-04-05T20:48:46","guid":{"rendered":"https:\/\/helpdev.kosmosesync.com\/?post_type=ht_kb&#038;p=254"},"modified":"2025-03-03T18:31:43","modified_gmt":"2025-03-03T18:31:43","slug":"sync-lightspeed-retail-inventory-with-woocommerce","status":"publish","type":"ht_kb","link":"https:\/\/help.kosmosesync.com\/index.php\/knowledge-base\/sync-lightspeed-retail-inventory-with-woocommerce\/","title":{"rendered":"Sync LightSpeed R-Series Inventory with WooCommerce"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>How to sync LightSpeed Retail Inventory with WooCommerce<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><br>Note trials are limited to 90 days of product updates. With paid subscriptions you can go back and look for products added or inventory updates over a year or longer. With paid subscriptions, you can simply update your Action Dates via the calendar to go back a year plus if needed.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Criteria to Sync Inventory with Existing Products<\/strong>\u00a0Run your inventory-only Actions to update the inventory to WooCommerce after a new product has been created. You will also need to update your inventory time stamp afterward to trigger new inventory updates.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The Unique Identifier is the product SKU that ties the two systems together.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Sync inventory only Standard Products Action. (Send Standard Inventory Action)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item has a new inventory_time_stamp in Lightspeed POS.<\/li>\n\n\n\n<li>Item has a SKU in LightSpeed matching WooCommerce SKU<\/li>\n\n\n\n<li>Item is Active in LightSpeed<\/li>\n\n\n\n<li>Item marked in LightSpeed for List Item on Sale on Web Store with \u2018webstore\u2019 tag.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.kosmosesync.com\/uploads\/inline_files\/image-1636756651997.png\" alt=\"file\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.kosmosesync.com\/uploads\/inline_files\/image-1636756685519.png\" alt=\"file\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Sync inventory only Matrix Products Action. (Send Matrix Inventory Action)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item has a new inventory_time_stamp in LightSpeed POS.<\/li>\n\n\n\n<li>Item has a SKU in LightSpeed matching WooCommerce SKU<\/li>\n\n\n\n<li>Item is Active in LightSpeed<\/li>\n\n\n\n<li>Item marked in LightSpeed for List Item on Sale on Web Store with \u2018webstore\u2019 tag.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Note: The time stamp for creating products in LightSpeed is different from the time stamp to update inventory only in LightSpeed. So, running your Send Products Action after a sale in your POS will not update inventory. You will need to RUN your Update Inventory Levels Action in this case.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">To TEST or trigger Inventory Time Stamps, just change inventory for each SKU.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.kosmosesync.com\/uploads\/inline_files\/image-1607710715772.png\" alt=\"file\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Also, see the following help article for list of&nbsp;<a href=\"https:\/\/help.kosmosesync.com\/kb\/esync-activity-log-list-of-common-http-status-codes\" target=\"_blank\" rel=\"noreferrer noopener\">Activit Log messages<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Do you have decimals in your inventory (weighted items?) or non-integers? If so, try this update mentioned on github.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/github.com\/woocommerce\/woocommerce\/issues\/27375\" target=\"_blank\" rel=\"noreferrer noopener\">Github Supporting non-integers, decimal inventory.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See the article on \u2018<a href=\"\/index.php\/knowledge-base\/how-to-trigger-pos-product-updates\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to trigger point of sale updates, for an integration.<\/a>\u2019<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See the video example on&nbsp;<a href=\"https:\/\/www.youtube.com\/watch?v=IBiYP3tyfzw\" target=\"_blank\" rel=\"noreferrer noopener\">Bulk Migration of Items and Inventory from your POS to your Shopping Cart<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019d like to purchase a&nbsp;<a href=\"http:\/\/billing.kosmoscentral.com\/order.php?step=0&amp;productGroup=20\" target=\"_blank\" rel=\"noreferrer noopener\">support package<\/a>, you can do so here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have further questions, please post a ticket on our&nbsp;<a href=\"https:\/\/supportcenter.kosmoscentral.com\/helpdesk\" target=\"_blank\" rel=\"noreferrer noopener\">Help Desk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to sync LightSpeed Retail Inventory with WooCommerce Note trials are limited to 90 days of product updates. With paid subscriptions you can go back and look for products added or inventory updates over a year or longer. With paid subscriptions, you can simply update your Action Dates via the&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[26,52],"ht-kb-tag":[],"class_list":["post-254","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-integrate-lightspeed-retail-woocommerce","ht_kb_category-integrate-lightspeed-r-series-pos-with-woocommerce"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"How to sync LightSpeed Retail Inventory with WooCommerce Note trials are limited to 90 days of product updates. 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