Sync Inventory Updates and Create Products from Clover POS in Shopify by Kosmos eSync

Now that you have connected Clover to Shopify, below you’ll find the criteria to create new products and update existing products for inventory and price.

Test with a single Action first

Note the Unique Identifier to sync and create products in Shopify is the Product Name or title. If you change the product name, then another duplicate product will be created.

The Shopify SKU is also needed to match items to your POS. So, in this case the SKU field from Clover needs to match the Shopify SKU field. So, both the product name and the Shopify SKU need to match your POS.

Criteria to Create a New Product & Sync Existing Products By default with Shopify and new locations feature all new products are created with inventory = 0. See inventory Only Actions on how to update inventory from the POS.

1. Create Simple Products & Update Price (Send Standard Action)

• Item has a Product Name in POS
• Item SKU has been updated with new database time stamp in Clover.
• Item has a Clover SKU
• Item is Active in Clover
• Item has Inventory Value (Zero or higher) in POS
• Item has Price Value (Zero or higher) in POS
• Item has a Category in POS
• Item has a Product Description in POS (not required)

To restrict specific products from going up to your website just add the Label ‘instoreOnly’ in your Clover POS.

See snapshot example for instoreOnly label.

Criteria to Create a New Product & Sync Existing Products With Shopify’s new multi-location feature by default all new products are created with inventory = 0. See inventory Only Actions on how to send inventory updates from Clover POS to Shopify.

2. Create Matrix Products & Update Price (Send Matrix Action). Coming Soon

Matrix products need to be built properly in Clover using the POS hardware. Search Add Items with Variants in Clover Help Section.

Criteria to Sync Inventory with Existing Products Run your inventory only Actions to update inventory to Shopify after a new product has been created. You will also need to update your inventory time stamp after.

3. Sync inventory only Standard Products Action (Send Inventory Levels Standard Action).

• Item names match Clover POS and Shopify
• Item has a new inventory time stamp in Clover POS.
• Item SKU match Clover POS and Shopify
• Item is Active

4. Sync inventory only Matrix Products Action. (Send Inventory Levels Matrix Action) Coming Soon

Note: The time stamp for creating products in POS is different from the time stamp to update inventory in Clover.

Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.

Also, see the following help article for list of Activit Log messages.

If you’d like to purchase support hours support package, you can do so here.

If you have further questions, please post a ticket in our Help Desk