How to interpret your eSync Activity logs

Task Activity log summary

Your activity log summary, shows your progress, number of records to sync, last date & time a sync happened, and account information. See below example:

Your common Activity Log Messages, are available via the ‘Download File’ link.

Below you’ll find, more detailed common log messages.

  1. “method”: "GET 401" This message, states eSync is not authorized to get data from your system.
  2. “method”: "GET 200" This message, states eSync is authorized to get data from your system.
  3. “method”: "PUT 200" Updating an existing item, order or customer record.
  4. “method”: "POST 200 or 201" Creating a new product, order or customer record.
  5. “method”: "POST 409 or 400" Item data already exists, will now process an update.
  6. “Action Status”: "Preparing to sync 5 record(s)" This message is syncing 5 records, which can be SKU’s, orders, customers, etc.
  7. "A matching order does not exist in Clover. Preparing to create the order" Online order does not exist in POS, now importing to your system.
  8. "A matching order has already been imported" This order was already imported, and exists in your POS. Review the order-id in your message next, to locate the order imported into your POS.
  9. "Customer not found" A customer record is confirmed to not exist in your POS, and now can be imported/created after.
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