Now that you have connected LightSpeed Retail to Shopify, below you’ll find the criteria to create new products and update existing products for inventory and price.
After you have configured your Actions, only add one Action into each Task. There are instances when you can add two Actions or more into a Task, when instructed for orders. In this current release, if the first Action has no data to process the second and third Actions in the same Task will then be ignored.
Note the Unique Identifier to sync and create products in Shopify is the product name or title. If you change the product name, then another duplicate product will be created.
So, in this case with Shopify, the SKU cannot be used to update products and the product names have to match.
Criteria to Create a New Product & Sync Existing Products By default with Shoppify and new locations feature all new products are created with inventory = 1. See inventory Only Actions on how to update inventory from th POS.
1. Create Simple Products & Update Price (Send Standard Action).
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2. Create Matrix Products & Update Price (Send Matrix Action).
Criteria to Sync Inventory with Existing Products Run your inventory only Actions to update inventory to Shopify after a new product has been created. You will also need to update your inventory time stamp after.
3. Sync inventory only Standard Products Action (Send Inventory Levels Standard Action).
4. Sync inventory only Matrix Products Action. (Send Inventory Levels Matrix Action)
Note: The time stamp for creating products in LightSpeed is different from the time stamp to update inventory only in LightSpeed. So, running your Send Products Action after a sale in your POS will not update inventory. You will need to RUN your Update Inventory Levels Action in this case.
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