Now that you have tested a product update, you can try orders next.
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Creating a new product online is the easier first step.
Note: Once the online order is created in the POS, the POS will then trigger a two way inventory sync for each of the lline items in the online order.
Follow the instructions on the Orders Action configuration and the ‘?’ question marks will help guide you in your setup. When a Shopify order is downloaded into your POS your inventory will also update with all the line items in your Shopify order.
Start with configuring the Send Customer to Shopify Action.
See example:
In order to download an order into your POS, Kosmos eSync needs to key in on the order status field in Shopify. For example, ‘Open, Paid & Unshipped’ is the most common status for a successful order transaction within Shopify. You can configure your order Action to download an order in any status you choose. Kosmos eSync will also download up to 10 of your Shopify orders at a time.
See example:
See example LightSpeed order configuration below:
Note: If you have simple Flat Rate taxes, then you should use the orders action labeled with FLAT RATE TAXES.
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