Now that you have tested a product update, you can try orders next.
Make sure you have verified that you're connecting successfully. Creating a new product online is the easier first step.
Follow the instructions on the Orders Action configuration and the ‘?’ question marks will help guide you in your setup. When a Shopify order is downloaded into your POS your inventory will also update with all the line items in your Shopify order.
See example LightSpeed order configuration below:
We are also looking into options to have Kosmos eSync automatically change your Shopify order status to a status of your choosing after a successful download into your POS.
Note: Do not turn on your schedule and just RUN eSync on demand.
If you have any questions, feel free to post a support request in our help desk below.
If you’d like to purchase a 5 hour support package, you can do so here.
If you have further questions, please post a ticket in our Help Desk