Now that you have connected your LightSpeed to Woocommerce below you’ll see the criteria to create a new product, update an existing product and price.
Criteria to Create a New Product in WooCommerce from LightSpeed
1. Create Simple Products & Update Price (Send Standard Action)
List Item on Webstore - LightSpeed Web Store Module - It’s Free!
Contact LightSpeed support via Chat and inquire about getting the Free webstore module for 3rd party integrations.
2. Create Matrix Products & Update Price (Send Matrix Action)
Test creating a standard or Matrix product first and then view your Activity Logs. If you see this message
Message for target resource failed validation: Woocommerce:products, then follow these steps to resolve.
Criteria to Sync Inventory with Existing Products Run your inventory only Actions to update inventory to WooCommerce after a new product has been created. You will also need to update your inventory time stamp after in order to trigger new inventory updates.
3. Sync inventory only Standard Products Action. (Send Standard Inventory Action)
4. Sync inventory only Matrix Products Action. (Send Matrix Inventory Action)
Note: The time stamp for creating products in LightSpeed is different from the time stamp to update inventory only in LightSpeed. So, running your Send Products Action after a sale in your POS will not update inventory. You will need to RUN your Update Inventory Levels Action in this case.
Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.
Also, see the following help article for list of Activit Log messages.
If you’d like to purchase support hour support package, you can do so here.
If you have further questions, please post a ticket in our Help Desk