Now that you have connected your Revel iPad POS to Bigcommerce, below you’ll find the criteria to create new products and how to update existing products for inventory and price.
Note trials are limited to 48 hours or two days of product updates. With paid subscriptions you can go back and look for products added or inventory updates over a year or longer. With paid subscriptions, you can simply update your Action Dates via the calendar to go back a year plus if needed.
First you’ll need to create your categories in BigCommerce to match your Revel POS.
Criteria to Create a New Product in BigCommerce from Revel
1. Create Simple Simple Products (Send Standard Action)
See Mapped Fields (Image Coming Soon)
Revel - Display on online and 3rd party
Revel Weights
2. Create Matrix Products (Send Matrix Action)
Note to test creating a new matrix product simply update the Parent item. For example just change the cost or price of the parent, hit save and all child items will create after you run your eSync Task.
See link Creating New Matrix Products in Revel for more information.
Syncing existing Matrix Items requires options and option sets to match. See creating BigCommerce options and option sets from LightSpeed POS. Criteria to Sync Inventory with Existing Products Run your inventory only Actions to update inventory to BigCommerce after a new product has been created. You will also need to update your inventory time stamp for new inventory updates.
3. Sync inventory only Standard Products Action. (Send Inventory Levels Standard Action)
4. Sync inventory only Matrix Products Action. (Send Inventory Levels Matrix Action)
Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.
Also, see the following help article for list of Activit Log messages.
See list of Actions used to create products from Revel to Bigcommerce.
Add your CREATE Categories into it’s own TASK and run on demand just once or when new categories are added. Do not turn on the schedule since your categories will go up as a full upload every time if the schedule is on and will waste API calls.
See video example on Bulk Migration of Items and Inventory from your POS to your Shopping Cart
Troubleshooting
My Matrix Inventory isn’t syncing why?
I can’t create Matrix products.
Not all Matrix sku’s are being created.
If you’d like to purchase a support package, you can do so here.
If you have further questions, please post a ticket in our Help Desk