Now that you have connected Revel to Shopify, below you’ll find the criteria to create new products and update existing products for inventory and price.
Note the Unique Identifier to sync and create products in Shopify is the Product Name or title. If you change the product name, then another duplicate product will be created.
The Shopify SKU is also needed to match items to your POS. So, in this case the SKU or Barcode from Revel needs to match the Shopify SKU field. So, both the product name and the Shopify SKU need to match your POS.
Criteria to Create a New Product & Sync Existing Products By default with Shopify and new locations feature all new products are created with inventory = 0. See inventory Only Actions on how to update inventory from the POS.
1. Create Simple Products & Update Price (Send Standard Action)
Revel - Display on online and 3rd party
2. Create Matrix Products & Update Price (Send Matrix Action).
Criteria to Sync Inventory with Existing Products Run your inventory only Actions to update inventory to Shopify after a new product has been created. You will also need to update your inventory time stamp after.
Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.
Also, see the following help article for list of Activit Log messages.
See article to update inventory using your Send Inventory Levels Action.
Do you have Weighted Items? See HELP article to sync Weighed items between Revel and Shopify.
Note: The time stamp for creating products in Revel is different from the time stamp to update inventory in Revel.
If you’d like to purchase a 5 hour support package, you can do so here.
If you have further questions, please post a ticket in our Help Desk