Now that you have tested a product updates, you can try orders next. When orders are downloading into your Revel POS your inventory counts will then also update in Revel with each line item in your Shopify order. This will result in a two way inventory sync
Make sure you have verified that you're connecting successfully. Creating a new product online is the easier first step.
Follow the instructions on the Orders Action configuration and the ‘?’ question marks will help guide you in your setup. When a Shopify order is downloaded into your POS your inventory will also update with all the line items in your Shopify order.
See example Shopify order configuration:
See example Revel order configuration:
If you’re unable to locate your user id for the Action configurations, try extending the parameters to 200 or 500. Example: https://testkosmos.revelup.com/enterprise/User/?&limit=200
To locate your Shopify order in Revel, just go to Reports and order history.
Click To view your Revel order in your iPad that you assigned.
Updating (Voiding) Revel Orders.
Do you have weighted items in your Shopify Orders? If so, see Help article on sending weighted items in your Shopify orders to Revel POS.
If you have any questions, feel free to post a support request in our help desk below.
If you’d like to purchase a 5 hour support package, you can do so here.
If you have further questions, please post a ticket in our Help Desk