Download Shopify Orders into Revel iPad POS

Now that you have tested a product updates, you can try orders next. When orders are downloading into your Revel POS your inventory counts will then also update in Revel with each line item in your Shopify order. This will result in a two way inventory sync

Make sure you have verified that you're connecting successfully. 
Creating a new product online is the easier first step. 

Follow the instructions on the Orders Action configuration and the ‘?’ question marks will help guide you in your setup. When a Shopify order is downloaded into your POS your inventory will also update with all the line items in your Shopify order.

1. In order to download an order into your POS, Kosmos eSync needs to key in on the order status field in Shopify. For example, ‘Open, Paid & Unshipped’ is the most common status for a successful order transaction within Shopify.

See example Shopify order configuration:

2. Next, configure how your order will reach your Revel iPad POS. Open orders can be viewed in the POS and will need to be closed out before the end of the day. You will need to assign a register, location, payment type, system-id for shipping, create a tax product, etc. For closed orders you can also setup up a virtual employee (Online Orders) to assist with locating online orders and reporting.

See example Revel order configuration:

• List of Payment Types

• If you’re unable to locate your user id for the Action configurations, try extending the parameters to 200 or 500. Example: https://testkosmos.revelup.com/enterprise/User/?&limit=200

3. Configure your order status Action next. The order status Action will update your order that has been downloaded into your POS with a TAG called esyncExported and only these orders with this TAG of esyncEsported will be ignored for future download into the POS. The date time stamp is used to view orders in your POS that have been downloaded by this specific date and beyond and only those orders will be considered when making a TAG update to Shopify.

4. To locate your Shopify order in Revel, just go to Reports and order history.

5. Click To view your Revel order in your iPad that you assigned.

Updating (Voiding) Revel Orders.

• Click to learn more about testing and updating and voiding out orders in Revel POS

If you have any questions, feel free to post a support request in our help desk below.

If you’d like to purchase a 5 hour support package, you can do so here.

If you have further questions, please post a ticket in our Help Desk