BC Clover orders is currently in development and will be released in the next couple of weeks!
To send BigCommerce orders to your Clover POS you will need to configure three Actions and then add all three Actions together into a single Task. The Task is used to RUN actions in your task on demand or to schedule your Actions via a 5 minute or greater interval.
Configure Each Action
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Click the Question Marks to learn how to configure your Action.
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Next Actions must be adding in sequence into your TASK.
BigCommerce Send Customers to Clover
If the customer does not exist, eSync will create the BigCommerce customer in your POS. The order will not create without the customer First being added to the POS.
BigCommerce Send Orders to Clover
This will generate the BigCommerce order inside your Clover POS.
Clover find matching orders in BigCommerce and update the order status
The status change is needed to update the BigCommerce order. This will avoid sending the order back to Clover again and creating duplicate orders in your POS.
See Example with all 3 Actions in the TASK
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RUN your Task and view your Activity Log
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All orders are assigned to the** DEFAULT Printer** at this time.
Try the Clover SmartPrint plug-in
Note: inventory is not two way for Clover order sync, unlike other integrations partners. The Clover POS does not automatically update inventory on the creation of the order and our team is currently working on a new integration to force a Clover inventory update for the line items in the Clover order.
If you have further questions, please post a ticket in our Help Desk and submit the full Activity Log located right next to your Task RUN button with the ticket.
If you’d like to purchase support hours support package, you can do so here.