To send WooCommerce orders to your Clover POS you will need to configure three Actions and then add all three Actions together into a single Task. The Task is used to RUN actions in your task on demand or to schedule your Actions via a 5 minute or greater interval. Once the order is inserted into Clover the Action to Adjust Stock for Matching orders in Clover will then update your Clover inventory for the WooCommerce order and line items.
See Video Overview - Sync WooCommerce Orders to Clover and Update Inventory - Two Way Inventory Sync
Configure Each Action
Click the Question Marks to learn how to configure your Action.
Adding a new or ‘Online Payment’ type.
Once the new tender type has been added to your account you can locate the Tender ID by logging into your Clover Web Portal, and entering the following URL in your browser. Replace {my-account} with the merchant number for your Clover account.
https://www.clover.com/v3/merchants/{my-account}/tenders
Once the page load the Tender ID should appear above the name of your new tender type. See example:
https://www.kosmoscentral.com/imgs/tooltips/Clover-Tender-ID.png
Next Actions must be adding in sequence into your TASK.
WooCommerce Send Customers to Clover
If the customer does not exist, eSync will create the WooCommerce customer in your POS. The order will not create without the customer First being added to the POS.
WooCommerce Send Orders to Clover
This will generate the WooCommerce order inside your Clover POS.
Clover find matching orders in WooComm and update the order status
The status change is needed to update the WooCommerce order. This will avoid sending the order back to Clover again and creating duplicate orders in your POS.
See Example with all 3 Actions in the TASK
RUN your Task and view your Activity Log
Any order set to ‘Processing’ status (based on configuration) will download.
Now Look in Clover for your WooCommerce Order
In order to prevent duplicates orders in your POS the status in Woo must change
The Status will change (based configuration) to On-Hold
Note two way inventory sync requires orders sync and item stock update based on WooCommerce orders created in Clover.
Action name: Clover adjust item stock for matching orders from WooCommerce then tag orders esyncExported. Please contact us in Support if this Action isn’t visible and we can activate it for you.
All orders are assigned to the** DEFAULT Printer** at this time.
Try the Clover SmartPrint plug-in
Note: inventory is not two way for Clover order sync, unlike other integrations partners. The Clover POS does not automatically update inventory on the creation of the order and our team is currently working on a new integration to force a Clover inventory update for the line items in the Clover order.
Order Notification - Online Order: StockUpdate
Clover Payments for WooCommerce
If you have further questions, please post a ticket in our Help Desk and submit the full Activity Log located right next to your Task RUN button with the ticket.
If you’d like to purchase support hours support package, you can do so here.