Sync Inventory Only from LightSpeed to Shopify

Only the Send Inventory Levels action will work for adjusting inventory only or inventory levels.

When running the Send Products Action for the first time, your inventory will display as ZERO, in Shopify see below image.

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Next you will then have to run your inventory levels Action next and also update your inventory time stamp in the POS.

Note the Unique Identifier to sync inventory in Shopify is the Product Name or title. If you change the Product Name, then syncing inventory will fail.

1. Sync inventory only Standard Products Action. (Send Standard Inventory Action)

  • Item has a new time stamp in LightSpeed POS.
  • Item has a SKU
  • Item is Active in POS
  • Item marked for ‘List item for sale on Web Store.’

2. Sync inventory only Matrix Products Action. (Send Matrix Inventory Action)

  • Item has a new Time Stamp in LightSpeed POS
  • Items have a SKU
  • Item Sku’s are Active in POS
  • Each SKU is marked for ‘List item for sale on Web Store.’

Note: The time stamp for updating inventory levels (Send Inventory Action) is different from the time stamp to update products/price (Send Products Action)in LightSpeed. You may have to adjust inventory, or set your Action Date back further to update more products.

To TEST or trigger Inventory Time Stamps, just change Unit Cost for each SKU. See Example Snap Shot for LightSpeed Inventory Unit Cost below.

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If you’d like to purchase a support package, you can do so here.

If you have further questions, please post a ticket in our Help Desk

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