Only the Send Inventory Levels action will work for adjusting inventory only or inventory levels.
When running the Send Products Action for the first time, your inventory will display as ZERO, see below image.
Next you will then have to run your inventory levels next and also update your inventory time stamp.
Note the Unique Identifier to sync and create products in Shopify is the Product Name or title. If you change the product name, then another duplicate product will be created.
The Shopify SKU is also needed to match items to your POS. So, in this case the SKU or Barcode from Loyverse needs to match the Shopify SKU field. So, both the product name and the shopify SKU need to match your POS.
1. Sync inventory only Standard Products Action. (Send Standard Inventory Action)
2. Sync inventory only Matrix Products Action. (Send Matrix Inventory Action)
Simply view your TASK Activity logs and Upload the Full log to a Support Ticket for further assistance.
Also, see the following help article for list of Activit Log messages.
Note: The time stamp for updating inventory levels (Send Inventory Levels Action) is different from the time stamp to update products/price (Send Products Action) in Revel. To test, just **Reset Cost **to Same value and see below example.
If you’d like to purchase a support package, you can do so here.
If you have further questions, please post a ticket in our Help Desk