Legacy WooCommerce Orders to Revel POS

This legacy Revel API orders integration is being deprecated and should only be used in certain circumstances if recommended by our support team.

Now that you have tested a product updates, you can try orders next. When orders are downloading into your Revel POS your inventory counts will then also update in Revel with each line item in your WooCommerce order. This will result in a two way inventory sync

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Creating a new product online is the easier first step. 

Note: Once the online order is created in the POS, the POS will then trigger a two way inventory sync for each of the lline items in the online order.  

Follow the instructions on the Orders Action configuration and the ‘?’ question marks will help guide you in your setup. When a WooCommerce order is downloaded into your POS your inventory will also update with all the line items in your Online order.

  1. In order to download an order into your POS, Kosmos eSync needs to key in on the order status field in WooCommerce. For example, ‘Proccesing’, is a successful new order in WooCommerce.

See example WooCommerce order configuration: file

  1. Next, configure how your order will reach your Revel iPad POS. Open orders can be viewed in the POS and will need to be closed out before the end of the day. You will need to assign a register, location, payment type, system-id for shipping, create a tax product, etc. For closed orders you can also setup up a virtual employee (Online Orders) to assist with locating online orders and reporting.

See example Revel order configuration: file

  1. Configure your order Status Action next. The order Status Action will update your WooCommerce order that has been downloaded into your POS with a new status so eSync can get the next group of orders etc. The date time stamp is used to view orders in your POS that have already been downloaded by this specific date and beyond and only those orders will be considered when making a status update to Shopify. We suggest using a status of ON-HOLD.


  1. Now add both Actions into a single task and hit RUN button and after view your Activity Log for the Task. file

  2. To locate your Shopify order in Revel, just go to Reports and order history.

  3. Click To view your Revel order in your iPad that you assigned.

Updating (Voiding) Revel Orders.

If you have any questions, feel free to post a support request in our help desk below and add your Activity Log to the ticket. The link SUPPORT is also at the top of this page.

If you’d like to purchase a 5 hour support package, you can do so here.

If you have further questions, please post a ticket in our Help Desk

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